Noticeboard

POLITE REMINDER: Please remember to order your repeat prescriptions in plenty of time so that you have enough medication to cover the Christmas & New year period. (please click on the above tab - opening times, for Christmas & New year)

Mandatory Staff Training: We will be closed on a Tuesday from 12pm on the following dates ,for mandatory staff training:11th Jan 2022, 8th Feb 2022 & 15th March 2022.

If you require help or advice when we are closed, please still ring the surgery number (0115 9861128) and you will be transferred to our Out of hours provider who will help you get the correct treatment or advice. alternatively you can also dial 111 or attend the Urgent Care Centre, located on London Road.

REMEMBER A&E is not for minor ailments but for EMERGENCIES ONLY.

Practice Management

Mrs Sara Atkinson (f)

Practice Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Harpreet Kaur Malhi (f)

Team Leader 

The team leader works very closely with the Practice Manager.  They are available to speak to patients and can deal with most matters in the absence of the Practice Manager.  They are responsible for ensuring the reception and admin departments run smoothly.

Administration

Our data administrators are an important part of this surgery.  They work closely along side the GP's and other medical teams to ensure any referrals are done correctly and efficiently, booking appointments for patients at the GP's request and attaching all incoming paperwork relevant to a patient into the patient's medical records.  They also make sure that all new patient notes are received and allocated.

Jodie Warner (f)
Kaine Anderson-Price (m)
Amber Kaill (f)
Lauren Stone
Samantha Price (f)

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Birjis Sohail (f)
Carol Clifford (f)
Monica Green (f)
Michaela Chatwin-Wight (f)
Lorraine Smith (f)
 
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