Phone us on 0115 986 1128, Monday to Friday from 8am to 6:30pm.
Visit the surgery and speak to the Reception Team, Monday to Friday from 8:30am to 6:30pm. All appointments are subject to availability
Your Appointment
However you choose to contact us, we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email
Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.
Cancelling or Changing an Appointment
To cancel your appointment:
- use your NHS account (through the NHS website or NHS App)
- using our online system – SystmOnline
- phone us on 0115 986 1128, Monday to Friday from 8am to 6.30pm
- reply CANCEL to your appointment reminder text message
Non-urgent advice: If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
GP+ Nottingham City – extended hours access for patients
Offering Evening & Weekend Appointments bookable through your GP practice, patients registered at this practice are able to access additional routine appointments during evenings and weekends through the new GP+ service.
Appointments are available to see GPs, Practice Nurses, Clinical Pharmacists, smoking cessation clinicians and Physiotherapists in a fully equipped accessible location on Upper Parliament Street in Nottingham City Centre.
Opening hours are:
- 16:00-20:00 Monday – Friday
- 09:00-16:00 Saturday & Sunday
This is not a walk-in service, appointments are required and booked through the reception team at the surgery. For more information visit: www.ncgpa.org.uk/gpplus
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs
Home Visits
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10.30am. All Requests made will be assessed by the on call Doctor.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.
If you are making a visit request on behalf of a patient please make sure the patient is aware of this and agrees to the request being made. We acknowledge that some patients with significant memory problems or who are very unwell may be unable to make their own requests for visits and need help from a third party to access the right medial care.
All home visit requests will be triaged by the Doctor on call prior to coming out.
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
A GP can see three or four people in the surgery in the time taken to make one home visit, making it a very poor use of a doctor’s time if a visit is not necessary, and we would therefore request that you come to the surgery if physically possible. Patients who we consider housebound are those who never, or rarely, leave the house without significant assistance. Age, frailty and ill health in themselves are not reasons to assume that a visit is necessary.